10) Return and Refund policy :
Returns:
You have 30 calendar days to return an item from the date you received it.
If you want to return the package due to the product quality, we will send you a new one without the need to return it.
Refunds after you placed your order :
Each order is sent within 24 hours after the order has been placed. You have 24h to make a refund request otherwise the order will be sent and we will have to wait to receive it back to our premises to make the refund
Method of refund :
Any credit due as a result of a return shipment, will be refunded to the account that the buyer used to pay the original order. Based on Stripe.com (the website who manage our payment), refund can take 5-10 days after we have made the refund request.
Product condition for a return/refund :
To be eligible for a return, your item must be unused and in the same condition that you received it. The product must be in its original pouch.
Refund contact info :
To ask a refund or a return, you need to contact our customers support from our ‘’Contact’’ page on our website.
Charges for a return :
If you return the package due to a size error, the shipping cost is at your charge.
Refunds after returns:
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
